Frequently asked questions
Where are you located?
We’re located at the corner of Ogden and 66th Ave in Portland Oregon 97206
The best way to schedule would be to go to our “Home” page and scroll down to “Current Inventory”. Click on the view listing text and it will redirect you to our FaceBook listings page where you can view directly message us. If you don’t have Facebook then sending an email, or leaving a text or voicemail would be best!
How do I schedule a viewing?
Do you do holds on items?
We do yes! Please look at our “Holds” section at the bottom of this page.
Policies
Refunds
Items can be returned within 48 hours after item is sold. We reserve the right to return your payment minus the original agreed upon delivery fee and a 20% restocking fee. Items can not be returned after the 48 hours has lapsed.
Returned items must have no show of ware or damage.
Items that don’t fit will not be eligible for a return. Please measure beforehand.
Damaged or items missing hardware, legs, or other accent pieces such as throw pillows will not be eligible for a refund.
To request a refund please message us via the original conversation thread that was used to arrange the purchase of the item. Please note that downpayments are NOT REFUNDABLE.
Yes you can pick up! We offer a discount on items that are picked up!
Please make sure you measure your vehicle or trailer to ensure that the item will fit.
Associates may assist in loading customer merchandise, but we reserve the right to refuse assistance where it may result in injuries or property damage.
We will not be responsible for any damage or loss caused to customer merchandise and/or any vehicles during the loading or transportation of the customer's merchandise
Pick-Up
For items that are being delivered within 50 miles of 97206 we ask that a deposit of 25% be made before the item is loaded up and delivered. This deposit can be paid via in person or electronically. This will be 25% of the sell price and agreed upon delivery fee, the remaining 75% will be collected upon delivery.
Due to not having the ability to fully predict weather conditions we reserve the right to reschedule the agreed upon delivery date and time.
If conditions are rainy we offer a full disclosure that while we do our best to protect the item while moving it into our trailer, we can’t guarantee said item won’t get a few raindrops on it.
We strictly operate within a curbside delivery model meaning we don’t physically bring the item into your home. This protects both parties from liabilities. Please have help available to bring the item inside. We will help take it off our trailer and onto your property.
Delivery fees are based on distance from our 97206 location.
We reserve the right to ask for a down payment equal to 50% of the agreed upon price on deliveries exceeding 50 miles from our 97206 location.
We will not be responsible for damage or loss caused to an item and/or vehicles during the loading, transportation, and unloading process.
We reserve the right to keep all of the downpayment if the item is no longer wanted before or upon delivery.